Shipping Policy

Processing Time

All orders are processed within 1–2 business days of purchase. Orders placed on weekends or public holidays will be processed the next available business day.

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Delivery Times

Once your order has been dispatched, you will receive a confirmation email with your tracking information.

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Shipping Rates

Shipping costs are calculated at checkout based on your location and order size.

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Order Tracking

Once your order has shipped, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update after dispatch.

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Delays

While we always aim to deliver within the estimated timeframe, delays may occasionally occur due to customs clearance, public holidays, or factors outside our control. We appreciate your patience in these instances.

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Lost or Delayed Orders

If your order has not arrived within 15 business days, please contact us at [sutioden@gmail.com] and we'll be happy to assist.

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Contact Us

For any shipping queries, reach out to us at:
📧sutioden@gmail.com
🌐 avenza.com